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Customer Spotlight: Pettigrew Tea Rooms

by on April 26th, 2017

The clocks have gone forward and spring is finally here- time to come out of hibernation and start enjoying the outdoors again! If you live in South Wales, you’ve no doubt spent a sunny afternoon wandering around Bute Park- a haven of luscious parkland in the heart of Cardiff, famous for its arboretum and architecture. It’s also home to Pettigrew Tea Rooms, a proud stockist of Canton Tea, which has called the West Lodge at the southern end its home since 2012.

I caught up with tearoom manager Regina, who told me that the unique location is one of Pettigrew’s selling points:


David opened the Tea Rooms in March 2012, it was the first time the beautiful West Lodge building was opened to the public. Our charming gatehouse was designed by Alexander Roos and completed in 1863 and now allows us to welcome customers to our Tea Rooms every day.

West Lodge has become a sort of home for everyone that works here and our team feels like a little family. Our aim was always to share that feeling with our guests and make sure that everyone enjoys their stay at Pettigrews.




With its delicate porcelain teaware and mouthwatering afternoon tea menu, Pettigrew’s is a classically vintage tea room that transports you to a bygone era. But sit down for lunch and it’s also clear that their real passion is for incredible flavours as well as locally sourced products. Regina explains:

We changed over to Canton Tea at the beginning of 2016. For a while we had been discussing getting a more local tea supplier, something that is close to our heart. We try to source things as locally as possible while maintaining the quality we strive for. Over the past few years, people have become more aware of what they are eating and drinking. We noticed a growing interest in where the food, as well as the tea and coffee is sourced.



So, with all that choice out there, which tea is most popular with the Pettigrew team? Regina has an unusual use for her favourite:

We love the Lapsang Souchong, so much we even use it in one of our homemade soups! Although it was probably the Earl Grey that really impressed us when we first changed over to Canton Tea.



With the UK enjoying a sunny spring so far, Pettigrew’s are looking forward to a busy 2017 as people flock to Bute Park to make the most of the good weather. With a new menu and some exciting breakfast and lunch options on their way, hopefully there’ll be lots of people relaxing with a cup of Canton whilst out and about this summer!


Pettigrew’s are open 7 days a week throughout the year and can be found at the southern end of Cardiff’s Bute Park. Find out more on their website at: